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Re: ACT! 2013 Premium Continually Loses License

Hi Alex,

 

This may be an issue with your anti virus software making changes to the files.

Knowledgebase article 25125 has some information on adding exclusions to the anti virus software which may help resolve the issue. In addition to what is mentioned in the article, I would suggest also adding C:\Program Data\ACT\ActData to the exclusion list in your anti virus.

 

Let us know how you get on.