Community

Cloudy With a Chance of Awesomeness #Cloud

by Employee on ‎05-20-2014 03:23 PM - last edited on ‎05-22-2014 08:25 PM by (2,299 Views)

Cloud computing has changed the way that we store and access data.  Not only have we breached the limiting constraints of our own hard drives, but we’ve created a device-agnotic platform from which data can be accessed remotely. It is a perfect marriage between storage flexibility and access.

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What Analytics Tell Us About Interacting

by on ‎05-19-2014 03:57 PM (1,208 Views)

Using the science of data to make marketing and relationship development decisions can really help a business grow.

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I’ll probably get an email from the Department of Labor for what I’m about to say, but I’ll say it anyways because you really should know about this member of our team.

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Creating #Brand #Loyalty Through Everyday Interactions

by Employee on ‎05-14-2014 03:05 PM (2,460 Views)

Brand loyalty – the Holy Grail for businesses of all sizes and types in a world where information and alternatives are a click or coupon code away.  Repeat purchasers, lower cost of sales, vocal advocates – the question is, how?

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Sell More Through Email #Tips #Email #Marketing #Actv16

by Jt.capps on ‎05-13-2014 04:25 PM (1,487 Views)

If you’re not segmenting and targeting individual groups with individual messaging and following up individually, you are losing.

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Good vs. Great #WebDesign #Tips

by Lithium Technologies on ‎05-12-2014 02:11 PM (1,546 Views)

What is the difference between a good and great when it comes to website design?

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Keys to #Winning in Sales from an NFL Quarterback #Sales #Tips

by Employee on ‎05-09-2014 01:57 PM (2,369 Views)

Omaha!  Omaha!  Is a quarterback successful because he yells a couple of words out prior to the ball being snapped?  Is a salesperson successful because he can blurt out of few words about his product or service?  In both cases the answer is no. Perhaps from one of the greatest quarterbacks, Peyton Manning, a sales person can understand how to be successful and win the game!

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I’ve had the opportunity for the past week to test out the latest version of Act! (version 16.1) and I'm excited to share this update is now available to our customers! 

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Don’t Miss out on Marketing Mother’s Day – Sunday May 11 #MothersDay #Marketing

by ‎05-06-2014 06:33 PM - edited ‎05-06-2014 06:35 PM (2,720 Views)

No matter what business you’re in, this holiday is a huge sales opportunity that you can’t afford to miss out on. This year, Mother’s Day is Sunday, May 11, so if you haven’t started marketing it yet, there is just enough time to start! Here are a few tips so you can make the most of this heartwarming holiday.

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So many of us root in life for the underdog, why is that?

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The Interview #Interview #Jobs

by Employee on ‎05-03-2014 09:13 AM (2,531 Views)

I conduct a lot of interviews and realize that sometimes people may have never been informed or educated on some good practices as well as that the best practices may have evolved.  Here’s some great tips for interviewing.

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Lessons for the River #DigitalMktg

by Employee on ‎05-02-2014 01:37 PM (6,221 Views)

Digital marketing is a beautiful thing in that you get real-time reporting of your results.  You know where you are winning and you have insight into what is not working so well.  This insight is where you truly start learning your customers patterns and behaviors and know exactly the right message to send to the right audience and the right time to elicit a successful response.

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If you had to be trapped in a T.V. show for a month, which show would you choose?  Find out if it's the same as Swiftie Peter Langston.

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Customer Spotlight: Blondie’s Treehouse #CustomerExperience

by Moderator on ‎04-25-2014 03:23 PM (1,188 Views)

See how Blondie's Treehouse is growing their business

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#5 Keep it simple...read 9 more tips for increasing your landing page registrations here.

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What's the weirdest thing this Swiftie has ever eaten? It's pretty weird!

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Using E-Deals to grow your lists #Email #Marketing #TopTips

by on ‎04-22-2014 03:03 PM (843 Views)

Here are a few tips to consider on how you can grow your lists.

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5 Tips for Building Strong Relationships #Tips #ActCloud

by on ‎04-21-2014 03:33 PM (707 Views)

The first interaction with a customer is the most important: it sets the foundation for the relationship moving forward. Here are some tips to make those relationships last.

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Top 10 tips for successful software development management

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Learning of this awesome holiday sparked a curiosity with in me that led me to wanting to learn more about the art of high fiving that I seem to be taking for granted. These were a few of my discoveries

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Lowering Stress as a Sales Manager by @jgolly1250

by Employee on ‎04-16-2014 12:16 PM (1,304 Views)

As a sales leader, I have learned emotions can be contagious. If you are a sales manager who consistently feels overwhelmed and stressed out, this can negatively impact your sales performance of your company, team, and push away customers. How do you lower your stress so you can continue to encourage those around you and maintain your own sanity?

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You can buy into the dream, you can get it up and running, you can even make it look good – but how do you ensure people are still using it 6 or 12 months down the line? A CRM is for life, not just for implementation.

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Open Rate or Trash #emailmarketing #email #betterinteractions

by Employee on ‎04-14-2014 10:06 AM (4,313 Views)

I wade through hundreds of emails a day and rarely open emails from senders that are not employees, customers, partners or mom, but when I do, there is a reason why.

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I believe that everyone is striving to be great at what they do. Whether you’re a landscaper, hairdresser, or software consultant, you chose your profession because you are good at it and you get joy out of a job well done. The harsh truth is to start a business, you have to focus on other things.  Inventory, scheduling, taxes, websites, social media, branding… the list goes on and you haven’t even got a customer yet!

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Spring? Plant your seeds to get your (best) leads! #LeadGen

by Jt.capps on ‎04-10-2014 08:02 AM (1,431 Views)

I’m so excited!  Spring is in the air and I’ve spent the last few weeks with my two boys getting ready to start our first family vegetable garden.  We’ve set-up and framed two raised garden beds.  As my boys and I started working on our garden beds - that I affectionately call our “farm” - it occurred to me that many of the best gardening tactics also apply to website optimization, #leadgen, and effective customer relationship programs…

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Get to Know a Swiftie: Bob Breeding, Act! R&D #SwiftpageNation

by on ‎04-09-2014 09:10 AM (1,467 Views)

We're peeling back the layers so you can get to know Swiftpage employees a little better!

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Swiftpage Nation -
 
We are receiving reports that individuals are receiving malicious e-mails with an infectious virus file attachment. The file is titled to trick the reader into believing it is a sales receipt from Swiftpage.
 
To be clear, these e-mails are NOT originating from Swiftpage and our systems remain secure.  We have not been hacked.
 
Nonetheless, please be extremely careful when viewing e-mails that appear to come from Swiftpage or of its associated domains (@swiftpage.com, @act.com, @saleslogix.com).  Do not open any attachments that are suspect.  When in doubt, delete the e-mail, and contact Swiftpage support at support@swiftpage.com.
 
Further, we advise that you do not open any zip files attached to any e-mail that appears to be addressed from Swiftpage. Delete the email immediately and report it to the support address above.
 
We apologize for any inconvenience this has caused. Thank you for your patience while we investigate this issue further.
 

Buy More, Get More with #Actv16 #ContactManagement #Savings

by Employee on ‎04-08-2014 08:20 AM (975 Views)

If you're new to Act! v16, take advantage of our special Buy More, Get More campaign and get more!

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How do you communicate?

by on ‎04-07-2014 11:00 AM (1,386 Views)

What time of the day are you most likely to be in a meeting, on a phone call, sending email, or available via chat?  One easy way to answer this is to open your calendar and look at the last week and count the meetings, phone calls, outbound emails and chat sessions and plot those against a daily graph.  I plotted mine against 2 hour blocks of the day and had some interesting realizations.

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No seriously, “don’t go to work unless it’s fun day”… never heard of it? How do you make work both purposeful and fun?

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Make friends with Act! #ActCloud #CRM

by Employee on ‎04-02-2014 09:23 AM - last edited on ‎04-02-2014 01:24 PM by (1,999 Views)

People are at the center of our lives and our daily transactions and interactions.  Traditional contact management made people uniform, serial, a collection of ones and zeroes.  Is that how you see them? Is that what is elicited when you think of the people that have entered into your life - business or otherwise?

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Act! announces today its new product lineup; Act!, Diet Act! and Act! Zero

by Employee ‎04-01-2014 07:33 AM - edited ‎04-01-2014 07:42 AM (3,632 Views)

In our multi prong effort to reduce obesity in CRM and save the environment of features destined for landfill, a new Act! lineup hits the market today.  We have transformed the Act! offering into a eco-friendly, recyclable and healthy lineup.  We’re doing this to address a societal obsession to eliminate software that makes users feel bloated or empty with “all fashion – no features.”

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Posting on behalf of Duncan Wood (originally posted in the Saleslogix community).

 

4 days to go!! E10 is all you need to know!! Come and say hello in London at TFM&A 25th & 26th Feb!

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Important notice for anyone experiencing issues editing Swiftpage templates after upgrading to IE 11

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The Importance of Sharing Your Purpose, Vision & Values

by Employee on ‎12-05-2013 12:20 PM (3,926 Views)

Do you know why you show up for your job each day? Do your employees, partners and customers know?

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Act! Architecture #ActCRM

by ‎10-25-2013 08:15 AM - edited ‎10-25-2013 08:16 AM (1,541 Views)

Understanding Act! architecture, customization, and security.

 

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A Huge Win for Swiftpage Nation

by on ‎10-23-2013 11:16 AM (1,742 Views)

A huge milestone and representation of our unwavering commitment to our people and our products.

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Act! Roadshow Wrap Up #ActCRM

by GregoryMcDonough on ‎10-21-2013 06:37 AM (1,170 Views)

Over the course of August and July, Swiftpage had over 50 Act! roadshows and events across North America.

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Keep it Simple

by Employee on ‎10-18-2013 11:27 AM (1,925 Views)

Are you making it easy for customers to do business with your company? Here are some questions to ask yourself.

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Creating the Ultimate Customer Experience

by Administrator on ‎10-16-2013 09:41 AM (1,217 Views)

Recently, I experienced very poor customer service at a tanning salon, where I had been loyally going for years. The service was so bad, that I decided to terminate my membership and immediately start shopping for a new salon.

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#ActCRM Reviews of Act! are in!

by on ‎10-11-2013 07:30 AM (2,290 Views)

If you are anything like me, reviews are key to making online purchases. See what others are saying and post your own!

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The Future of Marketing and The 14 Types of Influencers

by Libby Donahue on ‎10-10-2013 10:55 AM (1,725 Views)

Marketing is influenced by many different audiences today. It is quite a task to determine the best way to influence different types of audiences with effective marketing campaigns.

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It’s Dangerous to Go Alone!

by esibuma on ‎10-09-2013 09:18 AM (2,069 Views)

Every person in your business has a part to play in the customer journey: from the front desk receptionist, to the accountants, to the CEO – everyone.

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by Stacy Roach, Power of 3 Consulting

 

Good morning community members!  We have another great Power Tip brought to you by one of our amazing Act! Certififed Consultants; Power of 3 Consulting's own Stacy Roach.  Thanks for sharing these great tips via vlog with the Act! Community Stacy!

 

 

 

Did you like this video blog? We invite you to comment below!

 

Thanks,

 

Tawny

The line between business and non-business hours is becoming increasingly blurred and merchants who don't reply to off-hour customers promptly will lose out on potential business and gain a reputation for being unaccommodating. To a smart business, there are no business hours because all hours are business hours. Here are some tips on what tod do about it.

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Do the new Gmail inbox tabs decrease the value of email marketing or are they a good thing?

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Thank you for participating on our live Q&A session!

by ‎09-18-2013 01:19 PM - edited ‎09-18-2013 01:19 PM (1,128 Views)

Thank you to everyone who participated in today's live Q&A! We had a great time hosting the event and hope you found it helpful to get your questions answered directly by our Product Management team.

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Are you trying to post questions for the Live Q&A via Twitter? #Actv16QA

by ‎09-18-2013 12:08 PM - edited ‎09-18-2013 12:13 PM (1,089 Views)

We've noticed we're unable to bring up current feeds for the event hash tag

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It's LIVE RIGHT NOW. Please join us and ask your questions - our Product Managers, Ben Lederer and Guy Clack are here until 1pm PDT.

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Get It Together!

by Employee ‎09-17-2013 10:45 AM - edited ‎09-17-2013 02:19 PM (1,345 Views)

 Somewhere amidst this ticker tape parade of data your new revenue and customers reside.  Not just the ones you can capture, but the referrals that come along with them.  Over time, mismanaged contacts can become an exponentially expanding loss of revenue for your business.  Why not find a way to organize them?
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