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Mobile access provides real, bottom line benefits

by on ‎06-17-2013 04:27 PM (2,174 Views)

For many of us, access to important client information while away from the office is great way to ensure we’re up to date with the latest contact changes and schedules.  But, beyond convenience, there is a growing body of evidence that points to real, bottom line advantages for those companies who offer remote access customer data. In a recent study done by the Aberdeen Group (February 2013), they found that those businesses who provide access to contact, company, and task information were significantly more likely attain team sales quotas (76%  vs. 59%) , have higher customer renewal rates (65% vs. 49%), and are better at sales forecast accuracy (64% vs. 51%) than their no mobile access counterparts.