When sending e-mail, history may be automatically recorded to a contact record, and possibly even other Sage ACT! user’s history. When sending e-mail internally between users of the same database, you may want to disable recording of history for messages sent between Sage ACT! users. Administrators of a Sage ACT! database can disable history recording for e-mail sent between users in the same database. Here’s how!
Disable Automatic History Creation for Sage ACT! Users:
To disable history creation for e-mail sent between Sage ACT! users in the same database:
1. Open Tools > Preferences.
2. Select the Admin tab.
3. Clear the Allow history creation for e-mails sent from a user of this database to another user option.
When this option is turned off, Sage ACT! will not record e-mail history when one database user sends an e-mail to another database user. However, history of e-mail sent to other contacts in the database will be recorded based on your Microsoft Outlook integration preferences.