Our ACT! by Sage knowledgebase provides self-service solutions to a number of frequently asked questionsand product tips. Our knowledgebase for ACT! by Sage 2009includes over 500 solutions with a growing list of new topics. Each knowledge solution provides easy to follow instructions with progressive screen capture to help validate that you're on the right path to solving your issue.
A dedicated knowledgebase management team with years of ACT! product experience works each day to enhance and add content that can quickly provide solutions on-demand. Their creative approach to topic idea generation is based on a wide variety of sources including key word searches, support call drivers, product enhancements, and discussion threads from the ACT! Community product forums.
Our focus on continued knowledge delivery is for you, therefore we need your feedback to continue to enhance the solutions we provide! At the bottom of each knowledge solution the team solicits your feedback. Please take a few minutes to let us know how we are doing by rating the knowledge solutions you review.
One you have selected a rating you will also have an opportunity to submit commits or suggest an additional topic that you did not find in the knowledgebase. All feedback is routed to our ACT! knowledgebase management team who reads each comment and applies your feedback toward the creation of new solutions. Your voice is heard......please share your feedback!
Have you used the ACT! by Sage knowledgebase to solve a problem or learn a new feature?
Message Edited by kevin_durio on 03-18-2009 05:44 PM