When users get to the final stage merging two records into one, why would anyone ever not want to include the source record's Notes/Histories/Opps/Documents/Activities/Secondary Contacts. Those six check boxes should be checked by default.
Currently we just suggest users remember and type "TODASH" but agreeably the user feedback at this point is having to do this is lame. Cleaning up dupes is a chore enough on it's own, and really requires someone familiar with the contacts to do it... so please let's make this important operation less of a chore!
This might have been mentioned before but I would like to see as one of the choices for a startup view (prefences, startup tab, startup view) to have the Calendar. When you first start you day It's nice to see whats on your calendar.
Why was the Calendar View left off the choices in Preferences. While you are answering that question add Task List, Opportunity List, and Company List. This should be a very easy fix. In 9 years as an ACT! Consultant I have never found anyone who launches ACT! to see the Welcome Screen or there own My Record.
New features are nice but it's the little daily annoyances that push loyal customers to rethink their product choices.
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