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It would be appreciated and more proactive if the Act! installer did a check and alert wherever the 64bit version of Office is installed.  This way, the Act! installation could be halted until the Office 32bit reinstalled instead, rather than needing to start all over again after Act! is installed, learning this when at the final Outlook configuration stage.

Status: Available in Act! v18

 This feature was introduced with Act! v18. Thanks for the suggestion.

Improve the existing Act! emarketing reporting on clicks, allowing users to see which specific hyperlinks were clicked by a recipient.

 

This information may help to to further prioritise or route leads within a sales team, depending on exactly how the recipient has interacted with an email.

Status: Available in Act! v18

This feature was made available late in 2016, and can be accessed from the online Reports area of Act! emarketing.

 

After selecting a sent campaign, you are able to view the 'Clicks by Link' graph. This shows up to five bars representing the total clicks on links contained in the email. Clicking individual bars provides a report on which recipients have clicked the link, and exactly when.

 

You can also click the eye icon appearing at the top right corner of the graph for further details around total clicks by link. This is useful if the email contains more than five links. Both reports can be exported for further analysis if required,

 

Although this improvement was made outside of a specific Act! release, I have marked the status as 'Available in Act! v18' as this was the current version at that time.

 

Regards,

Stuart 

When sending a Swiftpage campaign the History should NOT record as a generic 'E-mail Sent'; but rather as its own independent History Type (History Type name to be determined).  This feature additional would allow the user to independently 'filter out' these Swiftpage Histories.  Due to the frequency in sending Swiftpage campaigns,the result is to crowd or overload the History view.  the end user would be improved with this feature addition.

 

 

Isn't it about time that ACT! supported field calculations?

 

In contacts, Companies, Groups and  Sales Opportunities

Many people assume that ACT! does this already and are somewhat perplexed to find that it doesn't. We also need to be able to automatically create companies when importing contact data. Probably the best way to handle this would be to have some additional options in Preferences.

 

Option 1 - Do not automatically create Companies from Contacts.

Option 2 - Always create a new company if it doesn't exist when adding a new contact and automatically add to a company if it already exists.

Option 3 - Always create and link a new company if it doesn't exist when adding a new contact and automatically link to the company if it already exists.

 

Jeff

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