There is a sizable group of ACT! users that happen to be Thunderbird users as well. In terms of complaints, this appears to be one of the big things ACT! users continue to talk about.
All we want is an alternative to ACT! mail and Outlook.
Let me put it this way:
Your great aunt and uncle are coming into town from Connecticut. Because you are their favorite grand-nephew they decide to take you out to dinner at a restaurant that is renown for only serving clams.
But you're allergic to clams.
You can't very well leave the restaurant. Your great aunt and uncle would hate you for it and the maitre d is a bipolar ex-guerrilla from Guatemala who happens to be carrying a 9mm on his person, and would be VERY insulted if you walked out the door.
You don't want those clams because you know that eventually you will swell up like a balloon and suffocate to death or begin convulsing in anaphylactic shock. A bead of sweat drips down your forehead and you feel hot from the mounting pressure.
That settles it. It's time to do something drastic...
You leap out of your seat and grab the nearest chair out from under another patron's bottom and hurl it through the nearest window.
Before defenestrating yourself, you grab a fistful of silver dinner knives and tiny crab forks in case the maitre-d has enough time to realize what is going on and draw his gun. You fling what you have, as you hurl through the shattered window, at the maitre-d, a knife striking him square in the forehead.
Go. Run! The sous-chef is brandishing a ladle and oregano, shouting angrily.
Your only hope of survival is to find a method of transportation. Audi... locked. BMW... too James Bond. Then you see it: The Unicycle. It can outperform any vehicle in its one-wheeled handling. It is literally capable of stopping and turning on a dime, not like those huge boats other people claim are cars. The chrome of the fork shines in the street lamp lit night.
So, you see, it is important to have options when using software. People have preferences that others might not consider options in the first place because they're so limited with their initial choices.
Give us what we want.
Don't make us eat clams.
Give us Thunderbird.
I set up Outlook to allow me access to the Contacts in Act, but each
contact is listed individually. There is no way I can set it up to import
them by group to make mailings easier. I find if I click the E-mail
button while I have a group selected, an empty e-mail opens with no
contacts, however; it contains contacts with the smallest subgroup. I simply
need to be able to open Outlook, Click To: and select a group for that
particular mailing subscription. Forwarding is a very simple concept and yet ACT! is not effectively compatible with Microsoft Outlook to this extent.
As it stands, I have to keep a constantly changing contact list in several different groups up to date. At the same time, I also have to keep every contact list group in Outlook up to date. This is time-consuming and incredibly inefficient. I find ACT! to be the best software choice available in every other aspect. Please make this possible to greatly increase the value of ACT! software.
P.S. It also might by worth including compatiblity with Thunderbird and Gmail since many companies are beginning to transfer to those e-mail clients for better compatibility and security.
[Edit: clarified subject line]