New Idea

Just had a client on the phone who has lost 500 records by removing a User. This probably occured because:


(a) they didn't realise that removing a User had the potential to remove records as well (why would you).

(b) they presumably didn't read or understand the significance of the "You are about to delete User..." warning window




(c) the default option is set to "Delete records belonging to this user" rather than " Reassign records to another user", which is a bit of a Gottcha!


I'm sure most people don't want to delete a whole bunch of records when they remove a User.



Status: Available in ACT! 2011
Jeff: Great idea, this has been included in ACT! 2011.

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Roy Laudenslager joined TechBenders in 2005. Tech Benders literally wrote the books on Act! – also the training videos. We specialize in improving your bottom line with effective CRM usage, custom Act! reports and Act! database repairs and conversions.

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