I would like to suggests that when using the opportunity list view expanding the size of the contacts column would allow all contacts linked to the company to be displayed in the list view. as currently it will still just display the contact that is alphabetically first with an ellipsis. this is not helpful when using this feature to track the opportunities associated with both dealer salesmen and end users.

Currently there are two ways to tell which fields are Primary Fields:

Option A: Go to Tools > Define Fields, then individually open the field and check to see if "Primary Field" is checked

Option B: Run a Field Detail report in Act! Diagnostics and swim through thousands of lines of text that, looking for the correct table and the correct field, and that line of text that says "Primary: True"

Both options are rather time consuming, and while Field Reports are useful for those who are a little more technically savvy, Option B is not very end-user friendly. I believe that this could be made more efficient and user friendly if a Primary Field column could be added in the Define Fields list, much like there's already a column that explains what Company Field a particular field is linked to, if any. For example:

The column could go next to the "Linked to Company Field" column and it would make it much faster to discern whether or not a field is a Primary field.

I would like to suggest that the existing Knowledge Base be updated to reflect the status of ACT!  today and become more relevant to the latest versions.

Over time the KB has has grown with the release of new versions of the product and the Answer IDs need to be targeted towards the Versions in use.

While I realise that there are still users of the product older than 10 years , and my own experience goes back to ACT! 4,

it is perhaps time to move these older Answers IDs to a separate KB dealing with Obsolete or Obsolescent versions which are cluttering the KB.

I would suggest ant version older than 5-6 years should fall within this category since it is unlikely that SwiftPage Administrators want to be reviewing problems that should have been addressed and resolved during the life cycle of the older products.

In Updating the KB to reflect the current versions it is important that the Answer ID reflect the latest status Update Date  and removes any reference to the older KB articles that are no longer relevant to Operating Systems earlier than Windows 8 or perhaps Vista at a pinch.( to cater for those users that have not kept up their systems maintenance.) Many of the existing problems with ACT! relate to the effects of Windows 10 and associated SQL Versions.

We do not need the KB cluttered with Obsolete and irrelevant  History

I was merging two records this morning and it occurred to me that it is not infrequent when only a few fields have to be merged.

In fact, most of the fields were either blank or the same in both records.

So, my recommendation is to see if it is possible to eliminate from the merge process all fields that are the same in both records - either blank or the same data. 

This would be particularly useful to us who have added a plethora of fields and same time as well.

Please allow users to select multiple Companies or Divisions in the Company list, right-click and Move.  If all of the selected Companies are Divisions, allow them to promote them all.  If they are all Companies, Divisions or a combination of, allow them to be moved under a new Company.  

It is not at all uncommon for an activity to be scheduled for one activity type and clear it with another activity type.  This is important when running the History List to report how one's time was spent.

It would be nice that when we clear the activity we have the option to change the type from To Do to Call for example.

Now I have two options to fix this:

• Double click on on the activity and change type, save it, then clear it
• Clear it and double click on the history entry to make the type changes there.

One of the useful additions to Act! was the automatic "Last Reach", "Last Attempt", "Last Letter" etc System generated fields.

What would be really useful would be the ability to define new fields like these based on User Defined Activities.

So, for example, a customer wants to differentiate between a standard Meeting and a user defined "Maintenance Visit", they could schedule a "Maintenance Visit" for their engineer in the Calendar and, when Cleared, the system would automatically generate a date in the "Last Maintenance Visit" field. This field could then be available to Lookups or, indeed, Smart Tasks to better manage customer service.

hi all,

i would like to see it possible to add more fields to the product table. currently we only have Description, Item#, Price and Cost, is would be great if we can add (as many) fields to this table as needed. So that i can use it, for example, as multi language product description (english, german, dutch) and make a template (currently with Excel Quote Invoicemaker) in multi languages, add manufacturer to the product, more pricing options. 

At the moment, when you send an AEM mailer, the system records the date and time, the sender and the subject line of the email. This information also appears the call lists.

I would like an additional field, Campaign Name, that the recipient doesn't see, where I can describe the campaign in whatever detail I want in order to organise and sort multi-stage compaigns.

For example, I might have a mailer with a Subject line of " New Act is now available", but I might want to send it on multiple occasions to different groups. I could therefore use the Campaign Name to record "New Act V19.2 Mailer to Architects send 3 of 12".

Makes it easier to sort reports and call lists later.

After a Save-As Empty empty copy of DB you import from original DB all the ACT User account records, Contact, Company, History records ect..  What is missing for Users and Teams importing the fields defined security (No Access/Read-Only/Full Access).  Currently have to re-create in New DB the custom Team(s) then go into each field and set the Team security from default Full to say Read-Only. It's a lot of wasted time for many of default fields and even harder If you created an extra 60 custom fields.

JM

The contact/company linked fields are not used when automatically creating companies from contacts. This is possibly working as designed as Act! would not know which contact to use to create the company automatically.

So a suggestion is to add a drop down menu - in Preferences > Admin > Company Preferences - with e.g. "use the oldest contact" or " use the newest contact" to create the company automatically.

The zip file that is created during a manual backup is: Act!+databasename.zip
I suggest that the Act! version number be added to the backup file name, or using the same naming as Act! Scheduler does.

.

A customer of mine recently did a manual backup, installed Act! v19 and did a new backup, overwriting his old backup, got problem with the installation and installed his old version of Act! just to find that the backup contained the v19 database and not his old one.

Of course he did not have any old backups saved.

This has happened before and will happen again.

I just had a customer who has been using the "Event" area as you would expect to however his May bank holiday had moved along a day to the 2nd this year.

After some investigation it turned out that last year, May day was on the 2nd, and the Event recurrence had been set to the 2nd of each May.

If you schedule an Activity you have the options of setting the event to trigger on "The First Monday" etc of each May, rather than having to select a specific Date.

I had to suggest the cust use the Activities area to put his bank holidays in but this seems to have been missed as a feature in development.

The Events area should be able to have the same customisation of Recurrence that Activities have.

Please look at adding this into future versions of Act

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1. When creating a company lookup and see the results in the Companies List View, wants an easy way to go back and Lookup All Companies like there is with Lookup All Contacts.

2. When viewing the list of companies in Companies List View, wants to see a count for the number of Companies that match the criteria.  Again, like you can see in Contacts List View.

Provide the ability to export Act E-marketing templates as HTML.

Hi Community, 

I've had a customer submit a feature request for the record managers of a Company be linked to the record manager of a Contact.

This may be an issue that some users would not like so therefore make it an option that could be toggled per database.

Swiftie Cam

Create the Ability to Mail Megere at the very least any Database field of Character type into an Act! emarketing template From the contact Table in the database.