1. We are using Sage ACT! Premium 2012 Version 18.104.22.168 with remote users. We also have users with multiple email accounts within Outlook. We need to be able to select the email account to send From: when using Mail Merge to send emails through use of templates. We cannot control what account is placed in the From field unless we change the default email account in Outlook beg=fore sending.
2. Add Crystal Reports as the report writer for Sage ACT Premium.