In 2010 you could attach an email by clicking on the outlook icon at the top at the far right of the send / receive icon, but in 2011 the icon is gone.
The icons for Act! (attach, create activity, quick attach, etc.) are still included in the Act! 2011 and Outlook integration. If you are running Office 2007 or 2010 the icons will be under the 'Add-ins' tab. If running Office 2003, they will be in the same location (right edge of the toolbar).
It sounds as if your Act! address book has not been added to Outlook. To check this, review this article with steps for adding the Act! address book to Outlook:
Outlook 2003: KB Article 19204
Outlook 2007: KB Article 21428
If these do not resolve your issue, please post the issue to the Beta board for appropriate attention.
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