Using Office 2011 as a catalyst (but could be any reason).
I view the upgrade process as pretty freaking hostile. Sure, if you
have one or two licenses, it's pleasant enough. But if you have 10-20
then it's a real burden. I looked for a method to automate the install.
The best that Sage has is a Silent Install that still requires me to
touch every machine. In addition, one of the requirements is that no
version of Act be on the machine???
Don't you think that _planning_ on only new customers is a bad business decision?
Given that Sage is aimed at smaller businesses, it should be a
logical jump to assume that only one person will be doing the installs.
That's certainly the case here. Now I've got to waste a maint ngiht
sneakernetting 15 desktop installs.
PROTIP for SAGE: All desktop software should be packaged so that it
can be administratively installed without touching the individual
desktops. If not, you waste the time of the folks that determine
whether we continue to do business with you.