I would like for ACT! software to be able to synchronize contacts and calendars with Microsoft Outlook contact and calendar folder of our choosing. it apepars that right now, we can only sync with the default Outlook contact and calendar folders. This is a BIG issue for me as my company does NOT use MS Exchange on the backend and I do not have offline PST folders. If Sage Support can provide a workaround to create Offline folders that ACT! can sync with, I would be OK with that too.