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on ‎04-21-2010 10:08 AM

runman04 - with you on this as well.  Just today I had a user who was unable to attach an email to ACT history.  Got the message "Object reference not set to an instance of an object".  After trying several things, we contacted ACT support.  Then after 45 minutes of trying several things, the user mentioned that the email was digitally signed!  By forwarding the message to the user, (which stripped out the digital signature), the email could be attached to ACT history.  The ACT support person I spoke to was going to pass this on.  Maybe someday this workaround will get into the knowledge base to at least help when receiving digitally signed emails.  But this will not help you

with emails that you are sending out that are digitally signed.  Wonder how long it will take for ACT

to support this?

on ‎05-26-2015 05:42 AM

Same here...shame that nothing happened so far and the status of this is still "No plan to fix".