I apologize in advance if some of my suggestions are redundant, or if there are alrewady work-arounds or ways of implementing my suggestions on an individual, custom basis at present -- I have not had time to go through all of the suggested changes & improvements here yet.
I currently use Outlook 2003 simultaneously with ACT! For Real Estate v12. I would like to eventually be able to discontinue needing to use Outlook entirely and rely completely on ACT! For Real Estate, but the full Outlook functionality is not there yet.
I would like to see the following changes / additions / improvements made within ACT! For Real Estate (and possibly, in ACT! in general, if others think they're useful).
CONTACTS panel - 'DETAIL' View (SUGGESTION #5):
Outlook allows for each contact to have up to THREE DIFFERENT E-MAIL ADDRESSES, which can be individually selected from a drop-down list (E-mail, E-Mail 2, E-Mail 3).
ACT! Only allows for ONE e-mail address per contact, with no means of designating what type of e-mail address it is (home, work).
MUCH MORE CRUCIALLY, however, Outlook ADDITIONALLY provides a “DISPLAY AS:” field for the e-mail address.
When the User enters a Contact’s e-mail address, that user-entered value is automatically copied to the DISPLAY AS: field, where it can be edited by the User.
When the User edits the value in this field, they are NOT changing THE ACTUAL E-MAIL ADDRESS for the Contact; rather, they are editing and changing WHAT VALUE WILL BE DISPLAYED for the Contact’s e-mail address in e-mails sent to the Contact OR TO OTHERS.
THIS IS A CRUCIAL AND THOUGHTFUL ADVANTAGE FOR OUTLOOK.
MANY PEOPLE ARE (RELUCTANTLY) OKAY WITH PROVIDING THEIR E-MAIL ADDRESS, but –ONLY- SO LONG AS THAT E-MAIL ADDRESS IS NOT DISPLAYED IN THE ACTUAL E-MAIL WHERE IT CAN BE SEEN BY OTHERS, because THEY ARE AFRAID OF THEIR E-MAIL ADDRESS BEING ‘HARVESTED’ AND ADDED TO SOMEONE’S SPAM MAILING LIST.
E.G.; my e-mail address might actually be my actual email address… but, on my e-mails, all one will see in the “FROM:” field is “Karasick, Phil” .. NOT the full e-mail address for me, which I may not always wish to provide or have seen.
I would like to see the following changes / additions made:
Add additional E-MAIL ADDRESS data entry fields (possibly combined into a single drop-down data entry box, i.e. Outlook), sufficient to allow for up to three total possible e-mail addresses per contact.
Add an additional “DISPLAY AS:" user-enterable / editable field, allowing the User to edit and change how the Contact’s e-mail address and/or identify will be displayed on outgoing e-mails, e.g. match Outlook’s functionality.