I apologize in advance if some of my suggestions are redundant, or if there are alrewady work-arounds or ways of implementing my suggestions on an individual, custom basis at present -- I have not had time to go through all of the suggested changes & improvements here yet.
I currently use Outlook 2003 simultaneously with ACT! For Real Estate v12. I would like to eventually be able to discontinue needing to use Outlook entirely and rely completely on ACT! For Real Estate, but (IMO) the full Outlook functionality is not there yet.
I would like to see the following changes / additions / improvements made within ACT! For Real Estate (and possibly, in ACT! in general, if others think they're useful).
CONTACTS panel - 'DETAIL' View (SUGGESTION #4):
Outlook allows for each contact to have up to four different phone numbers entered. What’s more, Outlook provides the User with a drop-list list of 19 different PHONE-TYPE values, which are as follows:
TTY / TDD
While some of these values are clearly from the 1990s and are rather dated (“Telex”? “Pager”? “ISDN”? “Radio”?), many of the other values are still useful.
ACT! allows for up to three phone numbers per contact. However, the allowable PHONE-TYPE values for those phone numbers are fixed and static: PHONE, MOBILE and FAX.
I would like to see the following changes / additions made:
Add additional PHONE NUMBER data entry fields sufficient to allow for up to five total possible phone numbers per contact.
Add a user-editable drop-down list of PHONE TYPE values with which to identify each individual phone number.
Pre-populate that list with user-selectable values such as Home Phone, Work Phone (with Extension/Local), Cellular Phone, Home Fax, Work Fax, and Other.
Again, make that list user-editable so that the user can customize the available choices.