Situation: I save an empty copy of a company's database to send to one of their divisions so that they can use the same format, same schema, same layout. The new empty database carries the 25-user serial number of the original database, so now the division doesn't have to buy any ACT! licenses !
Workaround: I have to remove the license from ther server, create the empty copy, and then re-enter and re-activate the server to prevent the empty database from inheriting the serial number.
The Proper Way: The database should carry the serial number and I should have a way of removing the serial number from a database.