In using the Web version I've found that certain settings don't get stored. The settings that frustrate me the most are under Opportunities. Please let me explain further.... Whenever I open ACT WEB for the first time, everything is set to a default value. Then I go in and change all the settings to my preferences. For example: I change the 'Dates' to 'Current Month' and 'Select Users' to my name, BUT this doesn't "stick". Every time I come back into the Opportunities section I have to change this. I suggest that the settings are stored or have some sort of saved preferences.