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on ‎09-12-2009 07:04 AM

I think the following is a work around.


Go to Report Designer for the envelope of interest.  Select File | Print Preview.  In Print Preview, select Page Setup. In Page Setup, you are now able to change the Paper Size.  Change to Com-10. Change the margins if necessary to fit the envelope correctly.   Then close Print Preview. 


In Report Designer, choose File | Page Setup, and verify that Com-10 is still selected. Verify the margins are still correct.  Then select File | Save.


Good Luck. - mike


on ‎01-25-2010 10:45 AM

Mike, I too was having this problem, I did what you suggest, but then I get a message that reads,


"Do you want to reflow the document with the new page settings?"  I click yes and nothing happens.  Any suggestions?





on ‎05-14-2010 08:48 AM

I agree that the envelope designer is not easy to work with!

This is probably the most frustrating thing I ever have to do in Act

and frankly do not use it unless I have a stack of envelopes to do.

The compounding problem is that act reacts differently with every

printer and usually takes me numerous samples to figure out.

This waste both time and envelopes. I think the whole envelope printing

feature should be revisited by Act!