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on ‎07-21-2011 07:25 AM

Currently, if you were to add the same field to the layout multiple times, each time you updated one of the 'copies' it would then update all the copies with the same information.  To achieve being able to record multiple 'CBA's with different information, you will need to create additional CBA fields.  For example: CBA1, CBA2, CBA3.  Then add them to the layout.

on ‎07-21-2011 07:27 AM

Hi Jeremy,

As with all databases, each field in the database is unique. If you would like to be able to fields for multiple CBAs, then you would need to create additional fields. Use could call them CBA1, CBA2, CBA3, etc. These would be the internal field names - you can change the text of the field labels to be more user-facing.

by Nickel Elite Contributor
on ‎07-27-2011 07:26 AM

Jeremy, a much cleaner more functional solution might be using custom tables.  There are vendors that have created utilityies that help you with this feature.  You can also contact an ACT! Consultant who can help you.  The idea is that you do not have space reserved in your database for 15 CBA fields, for example.  What happens when one of your customers only has 1 CBA entry and the other one has 16?  I think you would like the results and the way the data is displayed.  Brenda

on ‎07-27-2011 07:29 AM

That sounds interesting, thanks for the suggestion!