Showing results for 
Search instead for 
Do you mean 
on ‎11-27-2012 10:57 AM

And likewise the sync with Google ...


Mike Lazarus
ACT! Evangelist
GL Computing, Australia

GL Computing Facebook Page -
LinkedIN ACT! Fanatics Group -

on ‎12-03-2012 08:25 AM

How about not using the option?


Some of use use the functionality,



by Gold Contributor
on ‎12-20-2012 07:57 AM

Are we talking Contacts or Calendars here?


In my experience Calendar sync works OK but Contact sync is asking for trouble.

on ‎03-04-2013 07:20 AM

Basically if you could ensure that it is disabled and Outlook.ACT Integration service does not start-up after install that would be a start.  Also add permission so that you can give and take away the permission.


I think ACT to Outlook and Google integration work for single users but fear potential nightmares when company is on Exchange and impact to servers in duplicating contacts and calendar.  Usually another add-on can be used if this is a requirements.  Have spend alot of time on support issues so would rather be able to disable feature centrally.


Pete Fernald

Atlantic Database

on ‎04-12-2013 06:05 AM

My preference is to just use Outlook for email integration but users get hung up on Gmail, Google, and mirroring their calendars and contacts.  There are so many options it gets messy and some work better than others.  I like to use an approach that I know works and will not be a support issue.


Disabling Google and Outlook ACT Contact/Calendar sync from a permissions perspective would be an excellent way to deal with exposure and ensure that they are locked down and cannot resurface later to create larger issues with the database because 1 user decided to try it out.



on ‎04-12-2013 03:01 PM

We encourage people to setup the Gmail account in Outlook and cautiously advise that if you must integrate Google calendar then do so knowing that there is potential for problems, for instance stay away from editing of reoccurring activities and having the changes sync. We strongly advise not enable contact sync.


If there was an option to provide unidirectional sync of ACT! > Outlook for calendar that would help, but unfortunately you don't get to choose.  

by Bronze Elite Contributor
on ‎11-08-2013 04:39 PM

I agree with Jeff that the Outlook Calander Sync works fine and should be retained. But NOT Contacts sync.

on ‎11-08-2013 06:14 PM

For those who are happy with calendar sync for Outlook have any tested the sync post an editing of a recurrring activity?

by Bronze Super Contributor
on ‎11-10-2013 03:38 PM

I want the feature (sync with Outlook, sync with Google, or sync with Outlook and Google). But don't trust it currently. We use a third party product (123 Sync) to do sync currently. But I do feel this feature set should be core to the product and (importantly) be reliably stable.

on ‎11-11-2013 11:10 PM

Until we are able to control the synchronisation from ACT! and prevent duplications and alerts/alarms being added to calendars with inability to turn off  the current Syschn between Oyurttoll/Gmail and ACT! is unstable .


Some  users synchronise their Gmail with Outlook and their Phones then attempt to use the synchronisation ACT! Gmail as well. Result is very messy.


Need to stop the insertion of the ACT! messages in alerts/alarms such as

  "========== Sage Act! Activity (Meeting) ===="


etc. these take up a lot of space in the calendar and also on Smartphone screens preventing optimised use of screen capacity.