In our business, we often have to send mail and communication to a particular company that does not have a contact. The IRS is a perfect example. We send documents to the IRS at a general communication address, not to a particular person. Currently in Act, we'd have to create the Company "IRS" then create an exact duplicate of the information in a Contact to be able to create an envelope or label for them. This clutters up our Contacts, duplicates efforts (for over 500 companies for us), and seems silly given that all the other contact management softwares we've tried allow us to create documents at the Company level and does not require a Contact. I have tried to create a workaround by setting up a new template, but the software will only pull information from the Contact cards and will not pull any information from the Company side. In my opinion, this is something that is incredibly limiting of the way the software should operate and should be fixed immediately. Thank you.
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