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on ‎03-26-2010 11:19 PM

This has been a pet peeve of mine for at least 7 years!


I schedule a phone call. Then at that time I use the dialer to make the call. Well, that initiates a history of itself, and later when the call ends and I check the activity as "done" it creates a duplicate record of the call. 


Making "Call Contact" an option from within the schedule activity would make life simpler and more productive.

on ‎05-27-2010 12:37 PM

As a relatively new user of the dialer feature I was convinced that I must have screwed up some setting that prevented me from dialing from a scheduled call...Now I read that this has been a "pet peeve for at least 7 years."


COME ON SAGE. Listen to your users. This can't be that hard to do. GET 'R DONE.