I use ACT to manage our company's list of distributors as well as customer contact. By using separate groups to sort and find distributors based on certain criteria I produce HTML reports which I then upload directly to our website.
The ability to produce these customized report (in this case with distributor lists by country, continent and company name) directly in HTML format is very useful, and as the data is taken directly from ACT I can be confident that it is up-to-date and completely correct.
However, My praise has to end here the implementation of HTML outputfrom ACT is not complete and seriously lacks basic functionality. Fields like company website, email addresses etc which are "clickable" within Act are exported in plain text. This is madness and really defeats the purpose of this feature. In layman terms, I can product a webpage report...BUT the report is in plain text and therefore any web functionality has been removed from the data.
Additionally, for my own application I require a "GO BACK" button on each of the reports to take the user back to our main distributor page. Therefore I would also argue that there is a requirement to be able to have hyperlinks enbedded within the report heading as well as the outputted data.
Our company has nearly 90 distributors so manually updating the HTML output from ACT and copy/paste every website and email address within an HTML editor is completely unworkable and would undoubtedly lead to errors.
Because of this simple limitation within ACT I currently have to explain to all our distributors that we cannot include links directly to their websites. Additionally I also need to export each individual list, and then manually include the "go back" hyperlink using a web development programme.
While I appreciate this may not be a feature which is used by a lot of people – if ACT are promoting HTML output there should be complete support for these web links, if not you have to question the real value of offering this at all?
I hope to see this great feature within ACT improved in later versions.