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on ‎12-29-2017 06:17 AM

Same problem here.  I just purchased the latest and greatest version of Act! (v20), and see that it STILL has this issue, after more than 15 years of using Act! and finding the e-mail subsystem unusable.


Outlook is NOT an option for me.   Other e-mail programs, Thunderbird, Lotus Notes, etc...  and I'm willing to look into other (preferably Open Source) options as well, but Outlook is NOT an option for me.


Disappointed that an application that is constantly being updated doesn't recognize that their e-mail choices are a limiting factor to wider adoption and usage.


David Schuler