I would like Act to be able to recognize multiple email addresses for a customer so that outlook could also attach emails regardless of which email address they used.
Have a primary email and a secondary field created.
ACT! should already do this with ACT! 2009.... at least, when sending.
Are you finding it doesn't?
Sending or receiving?
Manual attach or automatically?
It does not attach. I brought this up to the Edge support line and they beleived it was going to be in 2010 release, but I do not see it in the Beta either.
It will attach when you send a message without issue. But inbound it is a concern. You can manually attach, but it is a pain to do this on multiple emails. Any suggestion would be welcomed.
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