I'm a new user of ACT 2010! I like the idea of tying all the contact and company information with each opportunity. This is something you don't get with Outlook and GTD. But it has many shortcomings that Outlook does provide. One important issue in my case is attaching files. When I see a customer, I have several ppt and pdf files that I want to show him. Having the meeting activity hold all these helps prevent me from missing a file. I know of several work arounds now (making a zip) but I want this to be easy. So why not have unlimited attachments in your database. If that isn't an easy DB change for unlimited links, how about giving us HTML in the details tab, and provide internal links to the files.