It would be a nice feature if ACT! could add some sort of Master Email list where one could "Reply/Create etc.. I would like to see the emails all together in one place no matter who it was sent from so I could act/respond from that main list/page.
The prior company I worked for had 100-200 emails per day I had to do something with. I realize that Outlook could handle the job, but why not with ACT! where you could have the option of responding with Outlook, creating an activity within ACT! for the email message etc. all in one place rather than going back and forth with ACT! and Outlook?
Unless I look at Outlook, I would never know where these emails are coming from. ACT! should be software that minimizes clicks whereever it can.