An on hold time of 28 minutes is shamefull !!
You might post your questions here or the ACT! Fanatics Group on LinkedIN :-)
Regards,Mike LazarusACT! EvangelistGL Computing, Australiahttp://Blog.GLComputing.com.auhttp://twitter.com/GLComputingJoin the LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups?gid=49896
Do you have a support contract that covers ACT!?
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