I would like to see a new flavour of Limited Access which permits users to edit only the records selected for them under limited access BUT allow them to browse the rest of the database.
Frequently sales people are allocated a geographical territory, and Limited Access is a good way of restricting access to only the customers within that region.
The only problem is that many companies have offices throughout the country and it would be most helpful to the sales process if Salesperson A could see that Salesperson B just won an order from a company that has offices in both regions.
Also, if Salesperson A discovers a new prospect it would be useful to be able to see if there is already either a primary HQ address or other subsidiary addresses already on ACT! in other regions. If they can't see this because of limited access the company record structure will be wrong when they add the new prospect,