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SMorrison

Improved Act! emarketing reporting on clicked links

Status: Available in Act! v18
by SMorrison on ‎04-22-2015 06:28 AM

Improve the existing Act! emarketing reporting on clicks, allowing users to see which specific hyperlinks were clicked by a recipient.

 

This information may help to to further prioritise or route leads within a sales team, depending on exactly how the recipient has interacted with an email.

Status: Available in Act! v18

This feature was made available late in 2016, and can be accessed from the online Reports area of Act! emarketing.

 

After selecting a sent campaign, you are able to view the 'Clicks by Link' graph. This shows up to five bars representing the total clicks on links contained in the email. Clicking individual bars provides a report on which recipients have clicked the link, and exactly when.

 

You can also click the eye icon appearing at the top right corner of the graph for further details around total clicks by link. This is useful if the email contains more than five links. Both reports can be exported for further analysis if required,

 

Although this improvement was made outside of a specific Act! release, I have marked the status as 'Available in Act! v18' as this was the current version at that time.

 

Regards,

Stuart 

Comments
by Bronze Elite Contributor
on ‎04-22-2015 06:45 AM

Stuart,

 

Thanks for putting this forward.

 

This is a basic requirement.

 

How else can you know what a recipient is interested in?  A? B? or C?

by Employee
on ‎06-08-2015 07:11 AM

Just to be clear, This request is to make the click reports more detailed so that it also shows Which email address clicked on which link and how many times they clicked it.

 

by Copper Elite Contributor
on ‎06-08-2015 07:39 AM

making the assumption that each click will show link, email and how many clicks.

 

Like Swiftpage Emarkeing reports

by constance.reidinger
on ‎06-08-2015 03:09 PM

I love this idea!  This is one of the swiftpage features I would LOVE to see in AEM!!!  Being a sales person, knowing what the customer is interested in before you pick up the phone is HUGE!!!  =)

by Copper Contributor mmondo
on ‎11-10-2015 06:18 AM

Where is the status of this feature request ?  This is fundamental!

by SMorrison
on ‎03-09-2017 01:29 PM
Status changed to: Available in Act! v18

This feature was made available late in 2016, and can be accessed from the online Reports area of Act! emarketing.

 

After selecting a sent campaign, you are able to view the 'Clicks by Link' graph. This shows up to five bars representing the total clicks on links contained in the email. Clicking individual bars provides a report on which recipients have clicked the link, and exactly when.

 

You can also click the eye icon appearing at the top right corner of the graph for further details around total clicks by link. This is useful if the email contains more than five links. Both reports can be exported for further analysis if required,

 

Although this improvement was made outside of a specific Act! release, I have marked the status as 'Available in Act! v18' as this was the current version at that time.

 

Regards,

Stuart 

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