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on ‎12-03-2010 09:08 AM

i agree with you all the way here.  Its circular - if I had to make a sale today - i would be outa luck because i have been on hold for 22 minutes so far trying to get some help - oh wait i do have to make a sale - so many times this whole process is an albatross, impeding the sales process - slowing down the sales process - making sales a chore rather than fun.