I just spent an hour on hold with Techical Support. I was trying to find out how ACT 2012 could synchronize automatically with my Ical subscriptions. I belong to several organizations and I follow several groups/sports teams. I would like to automatically synchronize those schedules with my Act desktop calendar and the Sage Act Connect portal, then have it available to me on my phone calendar.
I know that Act does synchronize with Outlook and Google calendars, but I've just been told by Technical Support that Act will not synchronize with any other calendars except the main/default Google calendar. I were to subscribe to several Ical calendars (which I do), I cannot have those additional calendars synchronize with the Google calendar, just the single default calendar. I find this ponderous.
I do not synchronize with Outlook and Google calendars concurrently. I've tried both independently, and I tended to get a large number of duplicates when synch'ing with Outlook for some reason. I don't get as many duplicates with Google Calendar, but I have been getting a few.
I've also tried to import the Google calendar into Sage Act Connect, then synchronize that to my desktop database. It worked great, but only one time, since it's an import, not a synchronization. When I did it a 2nd time, many duplications appeared on my Sage Act Connect portal calendar.
It seems to me that Act is close to solving this issue, but not yet there. As Sage offers the integration of both Google and Outlook, I think I should be able to automatically update more than one calendar automatically.
Pleae feel free to contact me with any questions/comments/suggestions. Thanks for reading.