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by Gold Contributor
on ‎05-07-2014 07:44 AM

Agreed, but it should be an option.


I know a number of people who need to schedule for inactive users

by Bronze Super Contributor
on ‎05-07-2014 03:40 PM

As long as it optional. As Jeff said, I too have clients who schedule for inactive users, i.e. a delivery driver, who never uses Act!, but staff can see when he is booked out.

on ‎05-07-2014 03:41 PM

I hate more preferences. 


What if they were all at the bottom?

by Bronze Super Contributor
on ‎05-08-2014 06:46 AM

Impact Suite has an option to "Hide inactive users"  

It was the only clear way for the end-users to understand.


We found if you adjust the order then it gets confusing to the end-user.


-- Jim Durkin


on ‎05-08-2014 11:37 AM
Agree with Jim and agree it should be a choice. Essentially we have ex-employees who are not active, but if we delete them there notes/history have to get reassigned and we lose who did what historically.
by Nickel Super Contributor
on ‎05-09-2014 04:49 AM

I usually prefix the CONTACT NAME, not the user name, with an x, and this drops the name to the bottom of the user list.