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on ‎06-03-2011 11:52 AM

I agree wholeheartedly!! It's the same limitation that exists with Groups - no company grouping available. I cannot properly deploy Smart Tasks because of this limitation. I think there is a "mind-set" that communication is a individual (contacts) thing alone, and that mentality transfers to the sales process, such as with Real Estate sales.


But my company first and foremost focuses on the company, strategies to identify and address the needs of the company, works within multiple departments inside that company and then and only then works at the contact level.


We might design one marketing campaign for one company that's completely different than for the next and those details need to be defined at the company level, not the contact level.