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by
on ‎09-07-2010 01:53 PM

Deleting that many... sounds like it may be running out of resources

 

What version/build of ACT! (from Help | about)?

Is the database local or on a server?

If database on server, have you tried doing this on server itself?

How much RAM (workstation and server if on network)?

Do you regularly run Maintenance (can be run daily from Scheduler)? Deleted records aren't fully removed till then

How many record in database total if you have 15K to delete?

 

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia
http://Blog.GLComputing.com.au
http://twitter.com/GLComputing

Join the LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups?gid=49896

by aggy100
‎09-15-2010 10:21 PM - edited ‎09-15-2010 10:23 PM

i donr run maintenance very often , Is it  a problem?

cyberls.com for VPS Hosting

by CamWells
on ‎09-22-2010 12:13 PM

We are currently running ACT! by Sage Premium 2009 (11.0) Version 11.0.0.367 and are working on upgrading to 2010 Premium. 

The database is on Server 2003 platform with 8G of RAM and 2 Quad core processors. 

I have tried doing it from the server and it crashes more often than doing it from one of my desktop machines. 

The Workstation I use is running Windows 7 with 2G of RAM on a Core Duo

I run maintenance every time I make mass changes to the database (i.e. assigning record manager on 1500 contacts which happens a few times a week) and after ACT crashes a few times I will run the cleanup tools again to continue working or it just gets unusable. I run the ACTDiag rebuild/re-index tools and also the Check and Repair from the interface because hey seem to do different things for performance. 

Currently working with 200 K total records in the database, wanting to grow this by at least double within the year. 

 

ACT consultants we have talked to say that ACT should be able to handle this, but we see major degradation in performance the more contacts we add. 

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