byStrail08-28-200901:26 PM - edited 08-29-200902:33 AM
1. For each template you create for emails, you should have the option of being able to set the subject line.
I dont send mass emails, I send out templated emails to different contacts every day, and I have to type the subject line in for every one i send out, even if there the same subject to different contacts. I only use about eight different email templates, every one has the same subject line relevent to the template I'm sending. I understand that if your going to blast a ton of emails, you only have to type the subject line once, do the mail merge and its done. However, I'm emailing different contacts throughout the day a set template email and every time i send it i have to type the subject line.
I'm truly bored of retyping the same subject line over and over. Due to the time requirements they must be sent individually so I cant "batch" them at the end of the day. I flatly refuse to buy high impact email to do this trivial thing.
So the solution is to include a field in the email template merge fields where you can set the subject line or not.
2. Ensure that the user/admin can set up a one click email template button on the toolbar Currently you cannot do a one click email template launch. You have to go to Write > email from template > choose email. Therefore you are unable to create any buttons which will launch user defined email templates.