In many instances, customers will import data from another ACT! database that includes data in their My Record that they want as part of their My Record in the new database.
The best way to replace a My Record is to add the imported contact record as a user and then delete the old user while reassigning to the new user.
Single User licensees cannot add a user and login to the databsae as that new user because their license only allows one user to login to the database. Also, you cannot delete a user when it is the only user in the database. This is a huge pain for some ACT! users.
ACT! should include a feature in Manage Users that would allow for the deletion of the logged in user but only if another user has been added. Reasign would be the default on these since all records would have to be reassigned to the added user.
This would solve the problem for single user databases where the sole user wants to use his original My Record.
Scott Abboud
Allied Financial Software, Inc.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.