The default Opportunity Quantity in ACT 2012 is "0"
This means that when you try to add a product to an opportunity it doesn't work. (No error message - the product just doesn't get entered).
Result: Frustrated ACT! users and additional calls to Tech Support.
The default quantity should be "1"
Just found this issue with a client.
Oddly, easily fixed, but why default to ZERO???? GRRRR.
To fix, Tools | Define Fields | Products | edit the QUANITY field and set default value to 1.
Fields with no default values are set to DBNull in SQL. DBNull values are represented as; empty (char), zero ( decimals and numeric), False ( Boolean Yes/No) and so forth.
And I do agree when creating a new database some default values should be set such as the Quantity field.
-- Jim Durkin
This is low hanging fruit is it not? set the default value of the QTY to be 1 right from the get go?
It may not be a "write home about the action" event, but it's a 5min job, 2hrs if we count the paperwork that'd be well spent. one of those 'little' fixes that is appreciated by at least myself a few others. Please?
Jim (thanks for chiming in too) raises a point I didn't think about, what other 'default' values are there in a new ACT! DB that we should think about having different?
Anyone got a pet peeve default value?
Just off the cuff, I've got one.... the default duration of a vaction in ACT! is 5min. WHAT THE!!!! a 5min vacation!
so with tongue firmly planted in my cheek, if that's the standard duration of a vacation in the US of A, I'm REALLY glad that I live in the best place on Earth, that being Australia!
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