When uploading a backup of an existing Act! database to an Act! Premium Cloud account the user interface could be improved.
After you initiate the upload the only message you see is "waiting for response from upload.eu.hosted.act.com etc" which makes me think that the upload has yet to be initiated, since it has apparently not yet had any response from the server.
The large "daisy" icon on the screen isn't animated so that looks like that is also not doing anything (I suspect it's just a static graphic).
The next interaction you get is when the upload has completed when a "Thankyou" screen appears after some considerable time has elapsed (could be hours) leaving you all that time wondering if anything is happening at all and if you should just cancel the upload and try again.
Could we not have some sort of "Uploading Now" message or even better a progress bar to indicate how far the process has gone? Give the users a nice warm cozy feeling that all is well. This could be their first experience with Act! and it's important that it's a good one.