I posted the previous suggestion with the same title but the comments I made just disappeared. So here it is again.
Most of the time when you send an e-mail you are seeking a reply from the recipient, yet there is nothing in ACT or Outlook to remind you to follow up on a response.
I'm suggesting that when you click on the e-mail link in ACT that the 'Create Activity' window appears allowing you to set a reminder to make sure you get a reply,
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