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by Bronze Super Contributor benhamilton
on ‎08-21-2012 05:30 PM

something that improves performance where the Attachments folder has lots of files would be VERY welcome!

by
on ‎08-23-2012 09:30 AM

I found that there was no performance problems accessing or creating attachments when folders have over 10,000 files in them.

 

I do have performance issues when opening Explorer, but that's not the way ACT! operates. What specific performance issues are you experiencing? 

by
on ‎08-23-2012 10:12 AM

It only starts getting noticable around 10K (depending on the system) ... try 100K and see the difference

by
on ‎08-23-2012 10:25 AM

I have 1k, 10k, 50k, and 100k with no performance difference opening or attaching files. 

 

What specifically is slower?

by
on ‎08-23-2012 10:32 AM

Everything accessing attachments ... are you running them over a network? Most users with that volume wouldn't have them running locally.

 

We demonstrated this originally to Pierre Seman who did verify it before he left

 

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia
http://about.me/GLComputing
http://Blog.GLComputing.com.au
http://twitter.com/GLComputing

GL Computing Facebook Page - http://www.facebook.com/GLComputing
LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups/ACT-Fanatics-49896

by
on ‎08-23-2012 10:42 AM

Pierre left the company over three years ago and he didn't take any action on submitting this to development. Over the network or local there's no difference for me. 

 

What is the performance difference you are seeing between openning a file from a shared Demo database and a database with large numbers of attachments?

by
on ‎08-23-2012 10:55 AM

I don't have a database with that number of attachments here to test it ... but have dealt with a large number of sites with this issue over the years where we verified it a number of times.

 

Back in 2009, for one user, we wrote a script to split the attachments folder into 100K subfoldres and then re-wrote the links in the SQL. We thought of making it a commercial product, but it wouldn't work with sync, so we dropped it

 

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia
http://about.me/GLComputing
http://Blog.GLComputing.com.au
http://twitter.com/GLComputing

GL Computing Facebook Page - http://www.facebook.com/GLComputing
LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups/ACT-Fanatics-49896

by
on ‎08-23-2012 11:05 AM

I'm interested to hear if there are any current customers faced with this problem. Please direct them here, so we can find the appropriate solution for them. 

by
on ‎08-24-2012 12:11 AM

You might speak to Ingo as per his post here: http://lnkd.in/sR7Zn2

 

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia
http://about.me/GLComputing
http://Blog.GLComputing.com.au
http://twitter.com/GLComputing

GL Computing Facebook Page - http://www.facebook.com/GLComputing
LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups/ACT-Fanatics-49896

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