Now that ACT is running on SQL, it needs a real archival system. It needs a hierarchial storage management system. Not just deleting a contact after saving a backup. We are seeing more and more clients with hundreds of thousands of contacts and millions of history items. We need a mechanism to archive items based on date, not a deletion process. If ACT has grown up with it's database structure and design, it also needs to grow up with it's recovery and backup mechanisms.