We've seen this new feature of ACT Premium 2011 about syncing ACT contacts to Outlook Contacts. We just made some test with this new feature and the syncing of ACT to Outlook contacts went ok and no error messages like the ones encountered by other members of this forum.
But we found some problem with the datas that was synced from ACT to Outlook contacts.
Some fields are not populated properly when the contacts are synced to Outlook.
It seems that the default layout/fields that's being used by the Outlook Contacts Sync feature are just the ones on the Basic Layout.
Is there a way we can use our customed layout other than the Basic Layout(s) to populate the fields on Outlook when the contacts are sync?
For example, the phone field, can we use other phone field and not the ones that are on the Basic Layout?
Please let us know how is this done or if this is possible.