I like to manually enter salutations. ACT 2011allows me to do this, but if I make any changes in the CONTACT field, ACT "updates" the SLAUTATION field with the automated chosen preference (overriding my manual entry). Though one of these preferences is "Do Not Fill Salutation," this is not equivalent to "Do Nothing." The 'do not fill" option not only does not fill, but it deletes anything that is already in there. (And should one choose to update all salutations, it wipes out the salutations in the entire database). It seems to me that one of the preferences ought to be "keep your **bleep** automated hands away for my carefully and lovingly constructed and personalized SALUTATION field." But I'll settle for "Do Nothing."