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by
‎10-26-2010 11:08 AM - edited ‎10-26-2010 11:09 AM

Hello Mike,

In the current versions of ACT!, you can add a shortcut to a folder or directory under the Documents tab. For instructions, please KB Article 13556.

by TheACTExpert
on ‎10-27-2010 03:47 PM

Hi Mike

 

Your question is one of the most common ones I come across and personally believe, there is a much more elegant way of achieving what you want

 

Check out my blog post http://act2010.wordpress.com/2010/03/02/creating-a-shortcut-to-a-folder-in-act-2010/

 

To access other posts visit http://act-2010.wordpress.com

 

Let me know what you think of my method by posting a comment below the blog post

 

Thank you and good luck

 

Warm regards, Keith Wilson

by
on ‎10-28-2010 10:10 AM

Keith's method is a good one to use as well. Which method you use depends on whether the shortcut will pertain to all contacts (using URL method) or to specific contacts (using the Knowledgebase article method). Also, with the URL method it may be a good idea to place the field under a custom tab, especially if you are using more than one of these fields.

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