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on ‎08-08-2011 11:33 AM

What version of ACT!?

What steps do you see this in?

How many contacts, companies, groups?

What hardware specs?


Mike Lazarus
ACT! Evangelist
GL Computing, Australia

GL Computing Facebook Page -
LinkedIN ACT! Fanatics Group -

on ‎08-08-2011 11:53 AM

We are running ACT 2011, version Hotfix 4

Typically we would go into Contact Detail, go to Groups/Companies tab and then Add/Remove Groups. This will often take up to a minute to load the Add/Remove Groups window. We never had issues with this until we upgraded to 2011 and the task started searching Companies, even though it is named Add/Remove Groups.

We have 53,892 Contacts, 32,545 Companies, 37 Groups and 416 Subgroups

We run a variety of hardware, but I am currently running Windows 7, Intel Core i3 CPU 3.07 GHz and 4 GB RAM with 64—bit OS.

Any advice or assistance you can provide in this matter would be greatly appreciated.

Kris Huhner

on ‎08-10-2011 06:37 AM

Mike or others -


Any ideas for us?