Adding contacts to groups is now very slow

[#1]

Adding contacts to groups has become increasingly difficult because the queries now search Companies as well as Groups. It would be a great improvement if Companies were only queried when adding a contact to a company.

[#2]

What version of ACT!?

What steps do you see this in?

How many contacts, companies, groups?

What hardware specs?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia
http://Blog.GLComputing.com.au
http://twitter.com/GLComputing

GL Computing Facebook Page - http://www.facebook.com/GLComputing
LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups?gid=49896

[#3]

We are running ACT 2011, version 13.1.111.0 Hotfix 4

Typically we would go into Contact Detail, go to Groups/Companies tab and then Add/Remove Groups. This will often take up to a minute to load the Add/Remove Groups window. We never had issues with this until we upgraded to 2011 and the task started searching Companies, even though it is named Add/Remove Groups.

We have 53,892 Contacts, 32,545 Companies, 37 Groups and 416 Subgroups

We run a variety of hardware, but I am currently running Windows 7, Intel Core i3 CPU 3.07 GHz and 4 GB RAM with 64—bit OS.

Any advice or assistance you can provide in this matter would be greatly appreciated.

Kris Huhner

[#4]

Mike or others -

Any ideas for us?

Thanks,
Kris