Adding Text To Contact Layout Including Hyperlink

[#1]

One of the benefits of ACT is to have a lot of resources available for immediate access.  In my sales organization we have so many different product and marketing offerings that it is almost impossible to keep track of them.

Here's my suggestion:

1.  Contact layout - here we could create text fields that would allow pasting content.  At the very lest, let the text field that allow more than one line of text to be included, i.e. carriage returns and tabs.

2.  Allow the use of hyperlinks that could go to somewhere on the internet or on the hdd for information on whatever the subject is.

3.  Provide a side knowledge base that could be clicked while still keeping the detailed contact screen active.  I'm thinking like the side links to companies, groups, etc. but the active contact screen would also remain displayed.

[#2]

Yes, it would be neat if Memo fields retained the original formatting and hyperlinks, as happens when you paste into a Note.

[#3]

Yes, to all three of those suggestions!  The last two would be particuarly helpful to our company!