Many times we are dealing with on-going client issues. To be able to click a selectable 'Date and Time Stamp' in the notes section will help with historical accuracy and simplify entering in new notes on an old issue.
The Date and Time Stamp could give you a choice of 1) Date only 2) Time only 3) Date and Time together.
This would help a great deal in our customer service.
If it's already capable of doing that.... I will have myself put to sleep.